SHIPPING & DELIVERY
01
GLOBAL SHIPPING
We ship our boards worldwide. Every surfboard is hand-shaped in Avallanas and packed with care for your journey.
02
ESTIMATED TIMELINE
Standard delivery takes 3-5 business days. Expedited shipping is available for urgent surfboard orders.
03
TRACKING & STATUS
Once your order is dispatched, you'll receive a tracking number via email to monitor your board's progress.
04
COASTAL CARE
Our boards are packed in our signature vintage-style boxes with high-quality foam padding to protect the rocker.
RETURN POLICY
WE STAND BY OUR HAND-SHAPED SURFBOARDS. IF YOU'RE NOT 100% SATISFIED WITH YOUR RAIL, ROCKER, OR GLASSING, WE WILL TAKE IT BACK FOR A FULL REFUND OR EXCHANGE.
TO RETURN: PACK THE BOARD IN ITS ORIGINAL BOX OR A STRENGTHENED SURFBOARD CASE. WE RECOMMEND USING A RIGID BOX OR A SURFBOARD CASE FOR PROTECTION. WE WILL PAY FOR THE RETURN SHIPPING COSTS.
CONDITIONS
THE BOARD MUST BE IN ITS ORIGINAL CONDITION WITH ALL ORIGINAL PACKAGING, INCLUDING THE HAND-SHAPING CERTIFICATE. WE WILL NOT ACCEPT BOARDS THAT HAVE BEEN USED OR DAMAGED.